FIDGETERS

Frequently Asked Questions

WHAT ARE FIDGETERS?

Fideters are a range of products that are designed to be played with to soothe anxiety, increase focus, and delight the senses. All of the products in our range have been carefully designed to fit the hand perfectly at the same as rejecting states of rest, to inspire focus in motion.

WHO ARE FIDGETERS FOR?

Fidgeters are for anyone. We all get restless digits sometimes, and it can help to have a way to excercise them.

We hope that our fidgeters will be particularly helpful to people who struggle with anxiety and attention disorders, and also comelling objects for the repetitive motions needed for physiotherapy.

WHO ARE WE?

Fidgeters is a brand new company founded by a couple with a passion for design. Directors Eric and Natalie produce the Fidgeters themselves in Bermondsey through a combination of hand crafting and plastic casting know-how. Fidgeters is a UK based Limited company, registered at International House, Barking Road, Barking.

Find out more about us on ouraboutpage.

WHAT ARE THE PRODUCTS MADE FROM?

Materials vary between the different products, however the common component in all three is Polyurethane (PUR) plastic.

See our aboutpage for more details about the materials used in each product.
If you have more questions about the materials we use, you can contact us at hello@fidgeters.co.uk or tweet us at @fidgetermakes.

HOW CAN I STAY INFORMED?

We are on Instagram, Twitter, Medium, and Facebook if you want stay casually informed. However, if you really consider yourself a die-hard fan, you can subscribe to our newsletter on our main page, and we'll send you news, offers and updates before anyone else.

WHAT IS YOUR RETURNS POLICY?

If your fidgeter has a defect, please get in touch with a photo of the issue and we will get you sorted with a replacement or reimburse your items.
If you just want to return your items, please get in touch within 2 weeks, and we can refund or exchange your order. We will not reimburse postage for returns.
For advice on returns + refunds, and other product enquiries, you can email us hello@fidgeters.co.uk

WHAT COLOURS ARE FIDGETERS AVAILABLE IN?

Aside from limited edition Fidgeters, which we intend to produce for special occasions such as fundraising, the Fidgeters are limited to three options, roughly RGB. You can see the colours on the main page.

HOW CAN I GET IN TOUCH FOR PROMOTION ENQUIRIES/INTERVIEWS?

The simplest ways would be to either email us or tweet at us.

I'M BUYING AS A GIFT

Good choice!
You can leave a note for us when you purchase through Paypal, or if you alreday purchased and forgot to, send us an email with your order number, and we will make sure your packing slip does not show the price.
Whether bought as a gift or not, we send Fidgeters in a lovely drawstring bag with stickers for added fun.

WHAT IF MY QUESTION WASN'T ANSWERED HERE?

You can email us at hello@fidgeters.co.uk. If lots of people are asking this question, or even one person asks it frequently, it counts as a Frequently Asked Question and we'll add it to this page.

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